Privacy policy

This Privacy Policy defines how our shop (hereinafter referred to as "our store") collects, uses, and manages customer personal information in connection with the product sales services it provides.

Article 1 (Definition of Personal Information)

"Personal information" refers to information that can identify a specific individual, such as name, date of birth, address, telephone number, email address, and other information.

Article 2 (Appropriate Acquisition of Personal Information)

Our store will collect personal information appropriately, without resorting to deception or other fraudulent means. When collecting personal information, we will clearly state the purpose of use and obtain the individual's consent.

Article 3 (Purpose of Use of Personal Information)

Our store will use the personal information we collect for the following purposes.

1. Product shipping, payment, and related operations

2. Handling inquiries and providing after-sales service

3. Providing information about new products, campaigns, etc. (if requested)

4. Preventing unauthorized access and use and analyzing for service improvement

5. Responding and notifying in accordance with laws, regulations, and terms and conditions

Article 4 (Changes in Purpose of Use)

If we change the purpose of use, we will do so only to the extent that the change is deemed reasonably relevant. If we make a change, we will publish the changed purpose on our website.

Article 5 (Restrictions on Use of Personal Information)

We will not handle personal information beyond the scope necessary to achieve the purpose of use, except in the following cases:

1. When required by law

2. With the consent of the individual

3. When it is necessary to protect the life, body, or property of an individual and obtaining the individual's consent is difficult

Article 6 (Provision to Third Parties)

We will not provide personal information to third parties except in the following cases:

1. When the individual's consent is obtained

2. When required by law

3. When outsourcing services to a subcontractor (e.g., Printful)

*We will only provide personal information to subcontractors to the extent necessary to achieve our objectives, and will ensure appropriate management.

Article 7 (Security Management of Personal Information)

To prevent the leakage, loss, alteration, and unauthorized access of personal information, we will appoint a data manager and implement security measures such as access restrictions and encryption. We also provide appropriate supervision to our employees and subcontractors to ensure security.

Article 8 (Disclosure, Correction, Suspension of Use, etc. of Personal Information)

Customers may request the disclosure, correction, addition, deletion, suspension of use, or erasure of their personal information held by us. We will respond to these requests within a reasonable timeframe and scope after verifying the identity of the requester.

Contact: supinfo.elicats@gmail.com

Business Hours: Weekdays 10:00 AM - 5:00 PM (excluding Saturdays, Sundays, and holidays)

Article 9 (Use of Cookies and Access Analytics)

Our website uses cookies and similar technologies to improve usability and analyze access. These cookies identify your browser and do not contain any personally identifiable information. You can disable cookies in your browser settings, but doing so may result in some services becoming unavailable.

Article 10 (Compliance with Laws and Regulations)

We comply with the Act on the Protection of Personal Information and other related laws and guidelines, and strive to handle personal information appropriately.

Article 11 (Continuous Improvement)

We regularly review our handling of personal information and continuously improve our management system and this policy in response to changes in social conditions and technology.

Article 12 (Changes to Privacy Policy)

This policy may be changed without notice to you, except as otherwise required by law. Changes will take effect when posted on our website.

*Please note:

- Personal information processed through third-party services such as Printful and Shopify is also governed by this policy.

- Information may be processed on servers overseas (e.g., in the EU or the US).

- This policy complies with Japan's Personal Information Protection Act and the GDPR (General Data Protection Regulation).